Monday, 2 April 2012

Rank Builder | 2012 Avid Awards Honouring Home Builders With The Best Customer Service In Canada

Now in their ninth year, the Avid Awards are the leading industry-sponsored award program honouring the best builders in Canada for delighting homeowners. The winners of the 2012 Avid Awards will be published on AvidBuilder.com. The awards include the Avid Diamond Award, which recognizes the No. 1 builder in Canada ; the Avid Gold Award, which recognizes the No. 1 builder in a province; and the Avid Benchmark Award, which honours up to two builders in a province that rank among the top 25% nationwide for customer experience.

AVID DIAMOND AWARD BEST CUSTOMER EXPERIENCE IN CANADA

Portrait Homes

Suite 200 " 6660 Graybar Road,Richmond, BC V6W 1H9

Portrait Homes was awarded the 2012 Avid Diamond Award Best Customer Experience in Canada. The Richmond, British Columbia builder topped the Canadian field nationwide with an Avid Index Score of 277 points (out of a total 300 points) as rated by their customers. Over 97% of their home buyers said they would recommend Portrait Homes to family and friends.

ALBERTA PROVINCE:

AVID GOLD AWARD BEST CUSTOMER EXPERIENCE IN ALBERTA

Galko Homes

1401 " 28th Street North #1,Lethbridge, AB T1J 3Y5

Galko Homes was awarded the 2012 Avid Gold Award Best Customer Experience in Alberta. The Lethbridge, Alberta builder topped all builders in Alberta with an Avid Index Score of 269 points (out of a total 300 points) as rated by their customers. Over 95% of their home buyers said they would recommend Galko Homes to family and friends.

AVID BENCHMARK AWARD TOP 25% CUSTOMER EXPERIENCE OF HOME BUYERS NATIONWIDE

Mattamy Homes Calgary

121-2723 37th Avenue NE,Calgary, AB T1Y 5R8

Mattamy Homes Calgary was awarded the 2012 Avid Benchmark Award Top 25% Customer Experience for Homebuyers Nationwide. The Calgary division of Mattamy Homes received an Avid Index Score of 266 points (out of a total 300 points) as rated by their customers, ranking them among the top 25% of all builders in Canada. Over 91% of their home buyers said they would recommend Mattamy Homes Calgary to family and friends.

Brookfield Homes Calgary " SF

4906 Richard Road SW,Calgary, AB T2E 6L1

Brookfield Homes Calgary " SF was awarded the 2012 Avid Benchmark Award Top 25% Customer Experience for Homebuyers Nationwide. The Calgary single family division of Brookfield Homes received an Avid Index score of 265 (out of a total 300 points) as rated by their customers, ranking them among the top 25% of all builders in Canada. Over 92% of their home buyers said they would recommend Brookfield Homes Calgary " SF to family and friends.

ONTARIO PROVINCE:

AVID GOLD AWARD BEST CUSTOMER EXPERIENCE IN ONTARIO

Minto Communities " Toronto

1595 16th Avenue, Suite 101,Toronto, ON L4B 3N9

Minto Communities " Toronto was awarded the 2012 Avid Gold Award Best Customer Experience in Ontario. Minto's Toronto division topped all Ontario builders with an Avid Index Score of 267 points (out of a total 300 points) as rated by their customers. Over 93% of their home buyers said they would recommend Minto Communities " Toronto to family and friends.

AVID BENCHMARK AWARD TOP 25% CUSTOMER EXPERIENCE OF HOMEBUYERS NATIONWIDE

Mountainview Homes

3350 Merrittville Highway, Unit #9,Thorold, ON L2V 4Y6

Mountainview Homes was awarded the 2012 Avid Benchmark Award Top 25% Customer Experience for Homebuyers Nationwide. The Thorold, Ontario builder received an Avid Index Score of 263 points (out of a total 300 points) as rated by their customers, ranking them among the top 25% of all builders in Canada. Over 93% of their home buyers said they would recommend Mountainview Homes to family and friends.

Ballantry Homes

20 Cachet Woods Court, Suite 6,Markham, ON L6C 3G1

Ballantry Homes was awarded the 2012 Avid Benchmark Award Top 25% Customer Experience for Homebuyers Nationwide. The Markham, ON based builder received an Avid Index Score of 262 points (out of a total 300 points) as rated by their customers, ranking them among the top 25% of all builders in Canada. Over 93% of their home buyers said they would recommend Ballantry Homes to family and friends.

Avid Ratings Canada -- Founded in 2003, Avid Ratings Canada is a full-service customer loyalty management firm, providing customer loyalty research, organizational strategies, employee training, and proprietary solutions to the home building industry. Serving over 50 companies in Canada and over 220 companies in the U.S., Avid Ratings Canada maintain the largest homebuyer survey database in the home building industry. Avid assesses homebuyers' experiences and then provides focused business solutions and training to improve referrals and profitability.

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